Training terms & conditions

Terms of booking 

• If you are not able to attend bookings can be transferred to a colleague but details will need to be provided. 
• You will receive venue details in your booking confirmation email. 
• A minimum of ten participants will be required for the courses to run. If this number is not reached we may cancel and offer an alternative date. You will be notified one week before the start date.
• Attendees must be over 18.  
• Cancellations made 14 days before the course date will receive a full refund.  
• Cancellations made after this date will receive a 50% refund.  
• Refunds will not be given for non-attendance or cancellations less than 48 hours before the start of the course. 
• Courses may be cancelled by CRASAC and a full refund given or alternative date offered. 
• Please notify us on booking if you have any access needs that it would be useful for us to be aware of. 

Data Protection 

The details that we receive from you in order to process your booking will be stored on our database and managed by the business team. This will be stored according to our GDPR policy and managed by the Business Team who will use the information to contact you about the training you have signed up to.